Classter Knowledge Base

What is the user preferred method in messaging? Why is this useful?

Portal & Admin Manuals › CRM › CRM FAQs · Updated 2025-11-19

Every user in Classter can select their preferred method to communicate through the platform. This is achieved through a setting in their profile called Preferred Contact Method. All users can choose if they prefer to be notified via e-mail, SMS, or internal message. They also have the choice to not receive notifications at all. (Figure 1)

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