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betterdocs_faq

Message Category to be used in CRM messaging

Updated on June 11, 2026

< 1 min to read

CRM Settings / General Settings / CRM Settings / Message Category to be used in CRM messaging

Here, you set the Message Category to be used in the CRM messages.

If you want to create new message category, you need to go to Main settings / Dropdown lists, set in filters Type -> System and Dropdown lists -> Internal Messaging Categories as shown below.

Note: For the category to be visible in the settings you check the option “Institute Notifications” and to Send it, check the option “Send Push

 

Example as Administrator
Student: Francesca Grix**

Setting -> Active – > Push Notification

 

 

Student received a push Notification as shown below

 

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