Overview

Many institutes issue member or ID cards to their students, teachers, or staff. These cards can include a special “Benefits” QR code that allows outside partners – for example a gym, a store, or a transportation provider offering discounts – to confirm that the card is valid, without needing any access to the institute’s own systems.

When someone scans this QR code, they are taken to a public web page (the external verification page) that shows whether the card is currently active and displays a small set of details about the cardholder.

This setting, “External verification page properties for benefits,” controls exactly which details appear on that public page. It does not create the page or turn the feature on by itself; it only decides what information is shown once the feature is active.

What This Setting Does

This setting is a checklist. From a fixed list of possible details, the administrator selects which ones should be shown to anyone who scans a card’s Benefits QR code. The available options are:

• Institute name
• Institute logo
• Photo
• Mobile phone
• Entity code
• Global registration number
• Id number
• Location
• Educational programs
• Name
• Card number
• Special financial due balance

By default, only “Institute name” and “Institute logo” are selected. Any option that is left unchecked will simply not appear on the page; no information related to it is displayed.

Where It Is Used

This setting only affects the external verification page for benefits, a public page that is reached exclusively by scanning the Benefits QR code printed on, or embedded in the digital version of, a member’s card. It is not part of the regular institute portal and cannot be reached by browsing the normal application menus.

The setting is located in Settings > Basic Customization > Card Settings.

It has no effect on any other part of the application: not on how cards are printed, not on regular profile pages inside the portal, and not on how card details are displayed inside the mobile app (which uses a separate, unrelated setting).

Business Logic / Behavior

• The external verification page can only be reached if the feature itself has been switched on using “Enable external verification page for benefits.” If that setting is off, the page cannot be opened at all, and visitors instead see a message stating they do not have rights to access the page. In that case, the property selection made in this setting has no effect.
• For a QR code that opens this page to exist on a card at all, “Enable QR code for benefits” must also be enabled and included in the card design. Without it, there is no QR code to scan and this setting is never used.
• When both settings above are enabled, every time the QR code is scanned, the visitor is shown the verification page. This setting decides which of the available fields actually appear on it; anything not selected stays blank.
• “Global registration number” and “Educational programs” will only display information for cardholders who are students. For any other type of cardholder (for example, a teacher or staff member), these fields will not show any data, even if selected.
• If “Special financial due balance” is selected, the system checks whether the cardholder has an unresolved special due balance. If one exists, the card is automatically shown as “Inactive” on the page, even if the card is otherwise valid. This lets an institute automatically pause a benefit for members with outstanding special dues, without contacting the partner organization directly.
• “Institute name” and “Institute logo” are only shown when the card is confirmed to be active and valid. If the card is expired, deactivated, or fails validation for any reason, none of the selected properties are shown; the visitor instead sees a short status message explaining why.
• Regardless of which individual properties are selected, the page always displays a clear “Active” or “Inactive” status indicator, so the partner organization knows at a glance whether to honor the benefit.
• Every visit to the page (every scan of the QR code) is recorded by the institute for its own tracking of benefit usage.

K-12 Mode vs Higher Education Mode

This setting works the same way in both K-12 mode and Higher Education mode. There is no difference in the available options, the default selection, or how the page is displayed, whether the institute operates in K-12 mode or in Higher Education mode. The only natural difference is that “Global registration number” and “Educational programs” are typically meaningful for students in either mode; these two fields simply show no information for cardholders who are not students, regardless of mode.

Example(s)

Example 1: Student discount at a partner business

“Riverside Academy” issues ID cards to its students. Each card carries a QR code for benefit verification. Riverside Academy has partnered with a nearby fitness center, which offers a discounted membership to active students. The academy configures this setting to show: Institute name, Institute logo, Photo, Name, and Card number.

When a student presents their card at the fitness center, the front-desk staff scan the QR code with a phone camera. A page opens showing the academy’s logo and name, the student’s photo, name, and card number, along with a green “Active” indicator confirming the card is currently valid. The staff can immediately confirm the student’s identity and card validity and apply the discount, without needing any access to the academy’s own systems.

Example 2: Automatically pausing a benefit for unpaid balances

“Lakeside College” also selects “Special financial due balance” in this setting. A student with an unresolved special fee tries to use their benefit card at a partner bookstore. The verification page still opens and shows the student’s name and photo, but the status indicator now shows “Inactive.” The bookstore does not apply the discount, and the student is prompted to resolve the outstanding balance with the college before the benefit becomes available again.

When to Use

When to Enable (select more properties)

• When the institute wants partner organizations to be able to visually confirm the cardholder’s identity (for example, by including Photo and Name), reducing the chance that a card is used by someone other than its owner.
• When benefits vary depending on program, campus, or location, and showing “Educational programs” or “Location” helps the partner apply the correct benefit or discount level.
• When the institute wants unresolved special financial dues to automatically pause a member’s benefit, by selecting “Special financial due balance.”

When to Disable (keep the list minimal)

• When the institute prefers to protect cardholders’ privacy and share only the minimum needed to confirm validity, such as Institute name, Institute logo, and the active/inactive status, without exposing personal details like mobile phone, ID number, or photo to external parties.
• When the partner organization only needs to know whether the card is currently valid, and does not need any descriptive details about the cardholder to grant the benefit.

Notes

• This setting has no effect unless “Enable external verification page for benefits” (Basic Customization > Card Settings – EnableExternalVerificationPageForCardsBenefits) is turned on first. This is a prerequisite.
• For a QR code linking to this page to exist on a card, “Enable QR code for benefits” (Basic Customization > Card Settings – EnableQRCodeForCardsBenefits) must also be enabled and included in the card design. This is a prerequisite.
• “Add also the CardID property in QR code for benefits” (Basic Customization > Card Settings – AddAlsoTheCardIdPropertyInQrCodeForBenefits) is a related setting. It adds an extra identifier inside the QR code itself; it does not change which properties are displayed on the verification page.
• This setting only affects the public external verification page for benefits. It is separate from, and has no effect on, the properties shown on a card inside the Classter mobile app, which are controlled by a different setting.
• If a card is not active or valid, none of the selected properties are shown; visitors only see a short status message explaining the situation.