Employee receiving notification for unsuccessful forgot password request
This setting lets an institute choose one Employee who is automatically alerted whenever a Parent’s password-reset request cannot be completed through the two-factor identity verification step. It works together with the two-factor authentication process that Classter can apply to the Forgot Password flow for Parent accounts.
What this article covers
- What This Setting Does
- Where It Is Used
- Business Logic / Behavior
- Example(s)
- When to Use
- Notes
The full article is available to signed-in Classter users.
Sign in with your Classter account — if you are already signed in to your Classter Portal you will not be asked for credentials.
Sign in with Classter
Sign in with ClassterMore in Main Settings
- New users must change password at first login
- Password Expiration Policy
- Password Strength Policy
- Use User Mobile – Phone number as First Time Password instead of the random number
- Show First Password to Staff
- Message type for 2-Factor Authentication
- Use 2-factor authentication for relatives at forgot password process
- Unsuccessful message for 2-factor authentication