A multiple name user will guide the system to generate a non-functional username and email. This can be fixed with the following instructions. As an admin, navigate to Main Settings > General Settings > Security Settings > (scroll down for) Accounts & Roles > Student username format. (can also be
Classter uses time in many functionalities. Timetables, Calendar, Events, Assignments, and many more modules and actions are time-related. So how does this work? Figure 1 When setting up an institute in Classter, one of the things that are essential is to set the institute’s time zone. This is achieved from
In Classter student’s data can be massively uploaded from excel sheets, than manually imported student by student. Tip: If you need to add a single student, check out our employee’s how to guide here. Logged in as an Admin, from the configuration menu, go to Advanced Configurations. (Figure 1) Figure
A consent is the permission given from a student or parent (if the student has not reached the age of consent) for certain sensitive issues, usually related the processing of personal data. Tip: Find out where you can create consent forms in Classter here. To choose the employee who will
A consent is permission given from a student or parent (if the student has not reached the age of consent) for certain sensitive issues, usually related to the processing of personal data. Tip: Find out where you can create consent forms in Classter in our Knowledge Base. To send a
Unfortunately, no, at the moment you cannot define Global as your Default Language option when you edit terminology. The language selected is usually the official language of the user. However, you can define the default language selected for all users when they log in. To find this setting, from the
It is usually convenient for students to use an email account provided by their educational institution dedicated to their education. Most of the time this account is set up through an external provider, e.g. Microsoft or Google. With Classter, the process of creating such an account can be automatically initiated
Watch the How-to Video Changing a Password As an administrator, you can change or reset the password of any user. To do this you need to follow the path: Dashboard>Management>User Accounts (Figure 1). Figure 1 Once you reach this page follow the steps (Figure 1): Select from the “User Types”
Watch the How-to Video There are three steps to ensure that Students, Parents and Teachers receive E-mail Notifications: You need to make sure that the Email Domain (Mailgun Tool) has been set up in your Institution. Note: If this is already set up ignore this step and go on to step 2. You need to
This can be done via two methods: By creating an extra menu bar By adding a custom Menu on the dashboard The difference between those is the place where you can view them. The way to add one of the two I pretty similar. Go to CONFIGURATION > Advanced Configuration and click on the
When creating a password for your Classter account you must make sure to create a Strong Password. Below you will see how password strength is measured. Strength Description: Blank: No Password Protection, empty and/or space characters only. Very Weak: Either too short (less than 5 chars), one-case letters only or digits
Watch the How-to Video In order to change the Price/Cost of a Year/Grade through the Classter Portal, you need to follow the instructions below. Administrator Portal: Follow the Path: Dashboard > Configuration > Main Settings > Educational Program > Years (Figure 1). Once you click on Years you will be taken to the
Watch the How-to Video The reason for this occurrence is that in many cases Students may not have a Contact Email. This can result in the system not being able to find an email in order to send the message, thus the system will send your message to the student
