- The signature command is flagged as Invalid/Obsolete (IsInvalid = True).
- Any user attempting to access the invalidated signature page will see the message:
“You are not allowed to sign the document. This request has been deprecated.”
- The system removes any available actions, such as signing or resending.
- If the signature request was sent via DocuSign or LegalSign, Classter sends a cancellation/archival request to that service.
How are invalid requests displayed in the system?
- A new “Invalidated” column appears in both the Case List and Signature Commands List.
- If at least one command in a case is invalid, the entire case is flagged as invalid.
- You can filter signature requests by Invalid Requests → All | Yes | No.
