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How Can I Change Usernames and Passwords for Users (All Types)?

Updated on May 13, 2022

Watch the How-to Video


Changing a Password

As an administrator, you can change or reset the password of any user.

To do this you need to follow the path: Dashboard>Management>User Accounts (Figure 1).

Figure 1

Once you reach this page follow the steps (Figure 1):

  • Select from the “User Types” filter the type of user you are looking for e.g Staff/Employees.
  • Select from the “Roles” filter the specific user role you are looking for e.g Secretary.
  • Click on the “Search” button.
  • From the list of users that appears, click on the in-line “Actions” button next to the users’ name.
  • From the in line actions button dropdown, click on “Change Password”.

Once you click on the “Change Password” button, you will see the following (Figure 2).

Figure 2

  • Enter the new password.
  • Confirm by re-writing the password.
  • Click on the “Save” button to save the new password.

Note: Make sure the password has at least 1 upscale let, 1 number and 1 special character e.g Ojackson1@.

Changing a Username

As an administrator, you can change or reset the username of any user.

To do this you need to follow the path: Dashboard>Management>User Accounts (Figure 3).

Figure 3

Once you reach this page follow the steps (Figure 3):

  • Select from the “User Types” filter the type of user you are looking for e.g Teachers.
  • Select from the “Roles” filter the specific user role you are looking for e.g Lecturers.
  • Click on the “Search” button.
  • From the list of users that appears, click on the in-line “Actions” button next to the users’ name.
  • From the in line actions button dropdown, click on “Add/Edit Username”.

Once you click on the “Add/Edit Username” button, you will see the following (Figure 4).

Figure 4

  • Enter or Change the Username.
  • Click on the “Change” button to save your changes to the Username.

 

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