CRM Settings / General Settings / CRM Settings / Transporation Daily Routes Check In/Out / Categories used in quick CRM actions in Bus Check In/Out (Daily Routes)
Here you define categories used in quick CRM actions in Bus Check In/Out (Daily Routes).
Example as Administrator
Setting -> Active -> Interviews, Observation
The drop-down list shows only those you have selected in the setting
Setting -> Inactive
There is no CRM action