Overview
Display label: Force users to complete all required Student profile information
Setting ID: Force_Required_Profile_Information
Location: Main Settings > General Settings > Student/Parents Portal > Personal Data Management
What This Setting Does
This setting controls whether Students and Parents are required to complete any missing required profile fields or documents before they can carry on using the portal normally.
Where It Is Used
Portal Home (Dashboard) page: when a _Student_ or Parent logs in, Classter checks whether any required profile information is missing. If so, a ‘Complete your profile’ popup appears on the Home page, pointing the user to the Profile Information menu, which opens the profile information management form.
Business Logic / Behavior
- Disabled (default): no check is performed; users are never redirected or blocked, regardless of missing information.
- Enabled: if a _Student_ or their Parent is missing at least one required profile field or document, a popup appears on the Home page prompting them to complete it; the user can dismiss the popup and keep using the portal for the rest of that session.
- Enabled and Locked: the same missing-information check runs, but the popup cannot be dismissed and the user cannot use the rest of the portal until the missing information is provided.
- The check only runs for Parent and Student users, and only while the related ‘who can edit Student data’ setting and its date range currently allow that Parent or _Student_ to edit the profile; if editing is not allowed at that moment, the check and popup are skipped.
- The check re-evaluates on every Home page visit, so completing the missing information – or the edit window closing – removes the popup on the next visit.
Example(s)
Alpha Institute sets this to Enabled and Locked at the start of the school year to make sure every family’s emergency contact details are current. When parent Maria D. logs into the portal, Classter finds that her daughter, _Student_ Anna K., is missing a required ‘Emergency Contact Phone’ field. A locked popup appears listing Anna as having missing information, and Maria cannot access the rest of the portal until she opens the profile information form and fills it in. Once she saves the field, the popup no longer appears on her next login.
When to Use
When to Enable
Enable (or Enable and Locked) at the start of a term or year, or during a personal-data verification campaign, to make sure Students and Parents provide all required profile fields or documents. Use plain Enabled to remind users without blocking access; use Enabled and Locked when the missing information is critical enough – for example emergency contacts or _Consents_ – that portal access should wait until it is provided.
When to Disable
Keep Disabled, the default, when the institution does not need to actively force profile completion, or outside of an active data-verification period, so Students and Parents are not interrupted with popups.
Notes
Prerequisites: this check only takes effect while the related ‘who can edit Student data’ setting and its date range currently permit the logged-in Parent or _Student_ to edit the profile.
- Related settings: Relatives Can Edit Students Data (Relavites_Can_Edit_Students_Data in Student/Parents Portal > Personal Data Management)
- Related settings: Relatives Can Edit Students Data Date From (Relavites_Can_Edit_Students_Data_DateFrom in Student/Parents Portal > Personal Data Management)
- Related settings: Relatives Can Edit Students Data Date To (Relavites_Can_Edit_Students_Data_DateTo in Student/Parents Portal > Personal Data Management)
K-12 vs Higher Education: this setting behaves the same regardless of the type of institution.
