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betterdocs_faq

Usage Information Message For Payers

Updated on July 7, 2026

1 min to read

Overview

Usage Information Message For Payers/Usage_Information_Message_For_Payers is a setting located under Financial Settings > General Settings > Other Payments, in the Payments Barcodes sub-group.

 

What This Setting Does

This setting lets the institution write a custom, formatted message that is shown to payers (such as parents, students, or guardians) to explain how to use the payment barcode or related payment information printed on an invoice or statement. Because it uses a rich-text editor, the institution can format the message with things like bold text, lists, and paragraphs to make the instructions clear.

 

Where It Is Used

This setting affects the text shown alongside payment barcodes on generated financial documents, such as invoices, statements, or payment notices sent to payers. The setting is configured at:

  • Main Menu > Financial Settings > General Settings > Other Payments > Payments Barcodes – this is where the institution writes the rich-text message using the setting’s editor.

 

Business Logic / Behavior

  • This is a rich-text field, meaning the institution can format the message with styling such as bold, bullet points, or multiple paragraphs.
  • The message is intended specifically to instruct payers on how to use the payment barcode functionality.
  • If left blank, documents with payment barcodes display without any additional usage instructions.

 

Example(s)

Example National Institute enables payment barcodes on its tuition invoices. In the Usage Information Message For Payers setting, the finance office writes: ‘To pay this invoice, scan the barcode above using your bank’s mobile application or present it at any branch of Example National Bank.’ This message then appears on every invoice generated with a payment barcode – for example, on a EUR 500 tuition installment invoice – guiding parents on how to complete that payment.

 

When to Use

Use this setting whenever the institution has enabled payment barcodes on invoices or statements and wants to provide payers with clear, formatted instructions on how to use them. This is especially useful for reducing support questions about how to pay using a barcode.

 

Notes

Prerequisite: this message is only meaningful once payment barcodes are enabled and configured for invoices, since it is meant to accompany that functionality.

  • Enable Payments Barcodes/EnablePaymentsBarcodes (Financial Settings > General Settings > Other Payments > Payments Barcodes)
  • Format Payments Barcodes/FormatPaymentsBarcodes (Financial Settings > General Settings > Other Payments > Payments Barcodes)
  • Payments Barcodes Type/PaymentsBarcodesType (Financial Settings > General Settings > Other Payments > Payments Barcodes)

K-12 vs Higher Education: This setting behaves the same regardless of whether Higher Education Mode (Enable Configuration for Higher Education/Xrisi_parametropoihshs_kolegiou) is enabled or disabled.

 

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