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betterdocs_faq

Service Payment Return (refund) report

Updated on July 6, 2026

1 min to read

Overview

The Service Payment Return (refund) report setting (Setting ID: Apodeixh_Eispraxhs_Return_Act) is located under Financial Settings > General Settings > Financial Reports > Service Payment Transactions.

 

What This Setting Does

This setting lets you choose which report template is used when printing a payment receipt for a refunded (returned) payment related to a service. Services in this context are typically extra-curricular or optional paid offerings such as trips, materials, or activities, distinct from regular tuition invoices.

 

Where It Is Used

This setting is a report-template selector consumed by the document-generation logic rather than tied to one fixed page. It affects:

  • Main Menu > Financial > Transactions – the refund receipt printed for a returned service payment is produced from this screen.

 

Business Logic / Behavior

  • This is a single-select (dropdown) setting; the available options are the report templates configured for this document type.
  • This setting defines the report template used when printing a service’s returned payment receipt.
  • This setting is specific to services and is separate from the general payment receipt return report used for regular fee transactions.

 

Example(s)

A student at Brightwater Institute pays an $85 science club activity fee on October 2, then cancels the registration on October 20 and requests a refund. The finance assistant, Ms. Okafor, processes the $85 refund and prints the refund receipt, which uses the report template selected in the Service Payment Return (refund) report setting to show the original $85 amount, the October 20 refund date, and the reason for the return.

 

When to Use

Use this setting when your institution wants to control or customize the print layout used specifically for refund receipts tied to paid services or activities, separately from regular tuition-related refund receipts.

 

Notes

Prerequisites: the desired report template must already exist and be configured as a report definition before it can be selected here.

  • Service Payment Receipt report/Apodeixh_Eispraxhs_Act (Financial Settings > General Settings > Financial Reports > Service Payment Transactions)
  • Service Payment Cancellation report/Apodeixh_Eispraxhs_Cancel_Act (Financial Settings > General Settings > Financial Reports > Service Payment Transactions)
  • Credit Service Invoice & Refund Transaction report/ApyInCash_Return_Act (Financial Settings > General Settings > Financial Reports > Services Invoice & Payment)
  • Related configuration: Report Templates (Administration > Advanced Configurations > Reporting Tab > Report Designer) – report definitions available for selection in this dropdown are uploaded, edited, copied, and deleted there.

This setting behaves the same regardless of whether Higher Education Mode (Enable Configuration for Higher Education/Xrisi_parametropoihshs_kolegiou) is enabled or disabled.

 

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