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betterdocs_faq
Updated on July 6, 2026

3 min to read

Overview

The Send Mass Receipt Reissue Parameter setting (Setting ID: Mass_ReIssue) is located under Financial Settings > General Settings > Financial Reports > Notifications.

 

What This Setting Does

This setting controls whether staff members are able to reissue payment receipts in bulk (for many transactions at once) rather than one at a time. When it is turned on, the option to trigger a mass reissue of receipts becomes available to the finance team.

 

Where It Is Used

This setting controls the bulk reissue option shown on the print/notification tool used across the financial transaction grids, where staff select one or more documents and print or resend them together.

  • Main Menu > Financial > Transactions – the bulk print/notify action available on the transactions grid follows this setting.
  • Main Menu > Financial > Financial Overview per Month/Installment – the same bulk print/notify action is also available on the financial overview grids.
  • Main Menu > Financial (Student/Parent Portal) – the setting value is also read on the Student/Parent-facing financial screen, where it determines whether the family-facing view reflects the mass reissue option.

 

Business Logic / Behavior

  • This is an on/off (checkbox) setting; the default value is off (False).
  • When enabled, it allows a finance user to select multiple payment receipts and reissue them together as a single action, instead of reissuing each receipt individually.
  • When disabled, receipts can still be reissued individually, but the bulk/mass action is hidden or blocked.
  • This setting does not change any calculation; it only affects the availability of a bulk operational action.

 

Example(s)

At Northgate Institute, on March 3, the finance office discovers that a batch of 40 payment receipts, numbered 1050 through 1089 and totaling $18,600 in tuition payments, were printed with the wrong series number due to a printer configuration issue. With Send Mass Receipt Reissue Parameter enabled, the finance officer, Mrs. Alvarez, filters the transactions grid to those 40 receipts and reissues all of them together in a single action, correcting all 40 documents in under five minutes, instead of reopening and reissuing each receipt one by one, which would have taken roughly two hours at about three minutes per receipt.

 

When to Use

Use this setting when your institution’s finance team regularly needs to correct or reprint payment receipts for many students or accounts at the same time.

When to Enable

Enable this setting if the finance team needs an efficient way to reissue a large number of receipts at once, for example after a systemic printing, numbering, or data error affecting many transactions.

When to Disable

Disable this setting if your institution prefers each receipt reissue to be handled and reviewed individually, reducing the risk of accidentally reissuing receipts that should not be changed.

 

Notes

Prerequisites: none identified beyond having payment receipts already issued in the system that may require correction.

  • Payment Receipt/Apodeixh_Eispraxhs (Financial Settings > General Settings > Financial Reports > Service Payment Transactions)
  • Display the method of payment on transaction printouts/Emfanish_Tropou_plirwmhs_sta_parastatika_eispraxhs (Financial Settings > General Settings > Financial Reports > Transaction Printout Settings)

This setting behaves the same regardless of whether Higher Education Mode (Enable Configuration for Higher Education/Xrisi_parametropoihshs_kolegiou) is enabled or disabled.

 

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